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Raise a concern

We are all respon­sible for complying with legal oblig­a­tions and our Code of Conduct, and for preventing and reporting any potential viola­tions in a timely manner using the provided channels. 

 

Speak up

Inside the company, if anyone has a question or concern about what is considered appropriate conduct, or if they suspect that the Code of Conduct is being violated, they can contact a manager, NG Nordic People Function or they can use our anonymous SpeakUp channel.

In addition to the internal reporting channels, NG Nordic's externally managed SpeakUp channel is available for external stakeholders who may prefer to express their concerns anonymously.

All compliance concerns raised at NG Nordic are reviewed according to the established internal processes. NG Nordic handles all reports with the highest integrity. In the investigation of compliance concerns, NG Nordic ensures confidentiality for all parties involved. We do not take disciplinary action against the person or persons accused of misconduct or noncompliance until the investigation process has been completed. However, making a complaint that one knows to be false is a misuse of these reporting channels and may also carry consequences.

 

What kind of issues you can raise?

When deciding to proceed with a particular course of action, seeking advice, or reporting a possible violation, answering the following three questions may help. These questions are not exhaustive but instead aim to provide general guidance.

  1. Does the behaviour go against any laws, NG Nordic's Code of Conduct, or values?
  2. Could the action be perceived negatively by others, such as colleagues, customers, or the media?
  3. Could the action or behaviour negatively affect NG Nordic's public image?

If the answer to any of these questions is yes, or if you have a question or concern about what is considered appro­priate conduct or suspect that the Code of Conduct is being violated, contact us, raise a concern, and report it.

The concerns may relate to matters concerning accounting and financial records and practices, for instance, or to fraud and financial irreg­u­lar­ities, securities issues (this reporting channel consti­tutes the independent reporting channel for reporting suspected viola­tions of rules and regula­tions regarding financial markets under the Finnish Securities Markets Act, Chapter 12, Section 3), conflicts of interest, and illegal acts, including bribes.

Speak Up - Employee Line

Enter to Speak Up

Speak Up - Third Party Line

Enter to Speak Up

About Speak Up®

  • The SpeakUp® system is available in 70+ languages and in 200+ countries.
  • The user can leave a report via phone or web. The SpeakUp phone and web applications work in exactly the same way.
  • Privacy and security are safeguarded – the infrastructure is in The Netherlands; data protection and IT security are priorities.
  • Use the SpeakUp toll-free phone lines or web services assigned to the specific country
    Finland 0800 392 912 
    Sweden 020 160 4703
    Norway +47 24 14 06 01
    Denmark +45 43 31 09 61
  • The above SpeakUp channels are compliant with the EU Whistleblowing directive. NG Nordic considers the misuse of any of these channels unacceptable.
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NG Nordic on johtava pohjoismainen kiertotalousratkaisujen ja ympäristöpalvelujen tarjoaja. Meillä on 3 400 työntekijää ja 90 toimipaikkaa Norjassa, Ruotsissa, Suomessa ja Tanskassa. Käsittelemme vuosittain 4,4 miljoonaa tonnia jätettä. Tarjoamme turvallista ja tehokasta jätehuoltoa, korkealaatuista kierrätystä ja palautamme materiaaleja takaisin kiertoon auttaen samalla asiakkaitamme vähentämään heidän hiilidioksidipäästöjään.

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